Here are some common questions about our products and services.
What is your policy regarding information I give you?
Fitzwater Furniture is committed to the privacy of our customers. Any information collected by Fitzwater Furniture will not be provided to a third party individual or company. Customers on our mailing list may receive periodic mailers of special events. In the course of mailers, a customer’s address may be provided to a company distributing the mailer. This mailing company is restricted from using any address beyond its intended purpose.
What are your store hours?
How do I contact you?
Directions to Fitzwater Furniture?
Fitzwater Furniture is conveniently located in the middle of Garrett County. We are two miles east of Oakland and ten minutes from Deep Creek Lake. We are less than thirty miles from Canaan Valley. Click here for more specific directions.
Will Fitzwater Furniture remove my old mattress, sofa, chair, etc.?
What will be the cost for my delivery?
What is the Express Delivery policy?
How do you handle buildings, complexes and elevators?
What is your delivery area?
What are the benefits of having furniture delivered?
Is Pickup Available?
How long will it take to get my furniture?
If it’s in stock you may receive it as soon as the next available delivery day. We make delivery easy for you!
How long does special order furniture take to arrive?
Selecting Furniture & Furniture Information
Can I purchase this sofa in a different fabric?
How do I tell if the furniture I’m buying is good quality?
What’s the difference between solid wood, veneer and laminate?
What is the difference between softwoods and hardwood?
Purchasing & Financing
What type of payments are accepted?
What type of payment do you require at the time of purchase?
What is your cancellation and return policy?
Warranty & Repair
What if a problem occurs after one year from making the original purchase from Fitzwater Furniture?
Do you repair furniture that is out of warranty?
Do you repair furniture bought form another store?
What do I do if my furniture is damaged?
Still need help? Send us a note!
For any other questions you may have, please write us at firstname.lastname@example.org or call us (301) 334-2612